Legal

Privacy Policy

Lexiphanic Limited (“Lexiphanic”, “we”, “us”) respects your privacy. This notice explains what personal information we collect, why we collect it, and the rights you have. It covers this website and enquiries you send us by phone or email.

Who we are

Lexiphanic Limited is the data controller for the personal information described in this notice.

Information we collect

This website is a static informational site. It does not include a contact form and does not set advertising or analytics cookies. We only receive personal information when you choose to contact us:

  • Contact details you give us, such as your name, email address and phone number.
  • The content of your message, including any project details you share.
  • Basic technical information that is necessary to serve the website securely, such as your IP address, which may be recorded in server logs by our hosting provider.

Why we use your information

We use the information you provide to:

  • Respond to your enquiry and discuss your project.
  • Prepare quotes and provide the services you ask for.
  • Keep records of our communications and meet our legal and accounting obligations.

Our lawful basis for this processing is your consent when you contact us, and our legitimate interests in responding to business enquiries and running our business.

Who we share it with

We do not sell your personal information. We may share it with trusted service providers who help us operate, such as our website host and email provider, and with professional advisers where necessary. We only share what is needed, and our providers are required to protect it.

How long we keep it

We keep enquiry information only for as long as needed to deal with your enquiry and any resulting work, and then for as long as we are required to for legal, tax and accounting purposes.

Your rights

Under the UK GDPR you have the right to:

  • Be informed about how your information is used.
  • Access the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to erase your information in certain circumstances.
  • Object to, or ask us to restrict, certain processing.
  • Ask for your information in a portable format.

To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this notice

We may update this notice from time to time. The version published on this page is the current one.